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"IMP has used CreditCollect as its sole debt collection agency for the past 14 months. Their proactive approach to collections and passion for what they do has resulted in significant improvements in our collections results. CreditCollect is an integral part of our credit cycle, providing us with additional resources and expertise in our credit management environment. They care about what they do and pride themselves on service delivery."
- Tracy Ayres, CEO IMP Asia Pacific/UK
"Mark, just thought I'd send you a short thank you for the service provided to us by CreditCollect.
As you are aware, it is becoming increasingly more difficult to maintain our collection rates at proper levels, and it is encouraging to know that we have a Collection Agency close at hand with extensive local knowledge and the expertise to effect prompt recovery of our difficult debtors' accounts.
We look forward to many more years of your excellent service. Please extend our thanks to your staff."
- Neville Chambers, Credit Manager, Dahlsens
"Mark, please feel free to nominate me as a reference to any Council considering using your services.
I have been directly involved in council rate collection for over thirty years and believe the service offered by you and your team at CreditCollect to be the best. Your team are sensitive to the political environment in which we operate and recover Council debts in line with our wishes and policy.
In addition to CreditCollect's excellent recovery strategies, the Council has been able to utilise your legal support team at A'Beckett Lawyers to recover old rate debts by utilising various legal remedies such as rate recovery auctions and Supreme Court and ASIC action to reinstate deregistered companies. Not only were the debts recovered but all recovery costs as well.
Due to the quality of service provided by CreditCollect over five years the Council again awarded you the contract when it retendered last year. Thank you for your dedication and service to the Council debt collection process."
- Bill Middelton, Rates Collector
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