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Our commitments to our clients is simply, "we are committed to providing the highest level of service to our clients and their customers". We will acieve this by:
- Our exceptional team
A business is as strong as its team and the team at CreditCollect are a key factor in its success. It is our top priority to ensure that we have the right staff to deliver our high service standards. The team at CreditCollect are loyal and hard working people who are focused on achieving results for our clients.
- Our strong client relationships
We have developed strong business relationships with our clients, and we value the relationships as the source of continued growth and success.
The difference between CreditCollect and many other competitors is customer service. Much of our time and energy goes into developing and maintaining our customer relationships. We ensure that we understand their needs and requirements. We tailor our solutions to our clients' individual circumstances. We recognise that one credit management does not fit all. This allows us to work with organisations of different sizes, across a range of industries.
- Our tailored, personalised, non-call centre approach
At CreditCollect our calls are personal and customer focused. We don't use dialers or recorderd messages.
We believe all clients are different. Therefore each client requires its own unique collection process. This means we tailor our telephone scripts, letters, timeframes and reporting according to our client's requirements. This results in excellent collection results and very happy clients.
At CreditCollect we believe it is our responsibility to contribute towards our local community and towards charities who make a genuine difference.
CreditCollect proudly supports a number of local organisations, charities and events. Furthermore, we have spoken at a number of industry association forums, free of charge, as part of giving back to the community.
If you are seeking sponsorship from CreditCollect, download our application form here (MS Word, 67kb).
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Click here for our FAQ page.
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Need to make a payment? Click here for our payment options.
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Talk to a member of our team.
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